Charles Florczyk
Director, Billing Application Delivery - Kraken Transformation Project
- Role
- Director, Billing Application Delivery - Kraken Transformation Project at National Grid
- Location
- Syracuse, NY, US
- LinkedIn followers
- 500 followers
About Charles Florczyk
Proven operations and transformation expert responsible for leading the billing workstream for National Grid, the first US integrated utility to implement Kraken\'s revolutionary customer engagement and billing platform.
Experience
Director, Billing Application Delivery - Kraken Transformation Project
Sep 2025 — Present
Skills
- Financial Services
- Project Management
- Customer Service
- Business Analysis
- Financial Risk
- Finance
- Strategic Planning
- Microsoft Excel
- Internal Audit
- Management
- Investments
- Public Speaking
- Leadership
- Financial Analysis
- Banking
- Risk Management
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