Charles Emminger
Director, Sales Operations at NICE
- Role
- Director, Sales Operations at Nice at NiCE
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Charles Emminger
Dynamic sales operations and project management professional with vast knowledge in business analysis, national account management, and contract negotiations. Team-oriented, leading staff to nurture and maintain key industry relations to advance revenue and client base. Influential contract negotiator, capturing significant profitability in highly challenging and competitive environments. Sustain exemplary levels of client service and performance standards. Proactive leader who utilizes market and client trends to identify and develop project initiatives that deliver quality service. Showcase hands-on management skills for complex and detailed project deliverables.Specialties: Project Management, Account Management, Business Analyst, Vendor Relations, Contract NegotiationTraining/Development, Customer Relationship Management, Policy Development,Process Improvement, Budgeting, Research/Analysis, Documentation, Proposals
Experience
Director, Sales Operations at Nice
Mar 2011 — Present
Education
Mercyhurst University
Bachelor of Arts - BA, Hotel Restarant, Institutional Management / Business
1985 — 1990
Skills
- Budgets
- Salesforce.com
- Cross-Functional Team Leadership
- Sales
- Managed Services
- Outsourcing
- Enterprise Software
- Networking
- Process Improvement
- Business Analysis
- Sales Operations
- Management
- Unified Communications
- Telecommunications
- Call Centers
- Business Intelligence
- Business Process
- Policy
- Software Documentation
- Solution Selling
- Project Management
- Saas
- Contract Negotiation
- Customer Satisfaction
- Training
- Vendor Management
- Performance Management
- Crm
- New Business Development
- Account Management
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