Charles C.
Business System Analyst @ActBlue
Signup · Get unlimited contacts
WORK HISTORY
Business System Analyst @ActBlue
Collaborated with IT and vendors to manage release cycles, conducting User Acceptance Testing (UAT) and communicating system downtime and new features to stakeholders.Deployed automation and other digital tools to streamline professional workflows.Develop integrations to provide timely and accurate data from across the organization.Developed and maintained Tier 0 self-service resources, including knowledge base articles.Designed and deployed asynchronous and live training modules for staff, applying adult learning principles to improve enterprise system adoption.Managed system security architecture, including user role assignments, permission sets, and workflow rules to ensure data integrity and compliance.Optimize and maintain the organization\'s primary CRM.Provide Tier 1-3 technical and functional support for enterprise systems,Support the Training and Community Engagement team by providing technical support to increase their effectiveness
EDUCATION
The Catholic University of America
Bachelor of Arts (B.A.), Sociology
ABOUT CHARLES C.
Business Systems Analyst at ActBlue
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.