Charles Bissoon
Parts Technical Support Analyst @Daimler Coaches North America
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WORK HISTORY
Parts Technical Support Analyst @Daimler Coaches North America
Primary point of contact to address customer questions or concerns.Oversee the parts ordering process.Monitor the status of part orders and the availability and keep customers informed.
EDUCATION
Broward College
criminal justice, Business Administration and Management, General
SKILLS
ABOUT CHARLES BISSOON
Our team at Daimler Coaches North America thrives on delivering exceptional technical support, with a focus on ensuring customer satisfaction and streamlining the parts ordering process. The competencies honed while at CDK Global as an Implementation and Technical Support Consultant, such as managing project activities and fostering client relationships, are now instrumental in my role as a Technical Support Analyst.The success we\'ve achieved in onboarding and deploying automotive DMS systems is a testament to our dedication to meeting client needs and the ability to adapt swiftly to new systems. With a commitment to continuous improvement and a knack for multi-tasking, our efforts are geared towards maintaining timelines and surpassing client expectations in the dynamic realm of automotive technology support.
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