Charles Bidégaré
Cx Design Advisor, Impact Innovation Hub @BDC
Signup · Get unlimited contacts
WORK HISTORY
Cx Design Advisor, Impact Innovation Hub @BDC
Montréal, CA
EDUCATION
HEC Montréal
Bachelor of Business Administration - BBA
ABOUT CHARLES BIDÉGARÉ
Innovative and passionate CX advisor at the Business Development Bank of Canada (BDC), recognized with Deloitte\'s Silver Dot Award and BDC\'s Bronze Exclamation Award for my outstanding contribution, ability to drive transformative change and deliver high-performance solutions in collaborative, agile and constantly evolving environments. Specializing in customer experience innovation, I design and optimize experience journeys, leveraging strategic thinking and my expertise in highly regulated sectors. I have a proven track record in conducting powerful customer research, integrating the \"voice of the customer\" and delivering human-centered solutions to organizations looking to gain maturity in this area. I value collaboration in cross-functional teams, the development of experience discovery artifacts and the facilitation of workshops for agile organizational growth.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.