Charles Arockiam

Assistant Consultant (Genesys) at Tata Consultancy Services

Role: Assistant Consultant (Genesys) at Tata Consultancy Services
Location: Newark, DE, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Charles Arockiam

Expertise in Genesys CTI, SIP, VoIP, IVR,Team Management and Service Delivery

Experience

Assistant Consultant (Genesys)
Tata Consultancy Services
Jul 2015 — Present · Chennai, IN

Skills

Telecommunications
Outsourcing
Crm
Service Delivery
Avaya
Cti
Session Initiation Protocol (Sip)
Transition Management
Customer Relationship Management (Crm)
Telephony
Employee Engagement
Operating Systems
Voip
Sip
Workforce Management
Managed Services
Pre-Sales
Team Management
Weblogic
Genesys
Routing
Unified Communications
Genesys Framework
Ivr

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