Charles A. Hawkins
IT Support Specialist Iii @Astreya
Germantown, MD, US
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2023 — Present
IT Support Specialist Iii @Astreya
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User Account Maintenance through Active Directory/Microsoft Azure Intune Administration Center• Help Desk Tier 2 support for on-site users• Audio/Visual Support for Conference Room Users• Weekly Room Checks and Maintenance of all IT/AV equipment• Asset Management for Mobile Devices and IT Equipment• Create/Update Tickets you Xendesk Ticketing System
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