Charlene T. Stanley
Title insurance | Escrow | Settlement | Closing | Business Development | Real Estate | Attorney Agency Services
- Role
- Illinois Title Operations Manager at Liberty Title & Escrow Co., Llc
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Charlene T. Stanley
Title Insurance industry professional with extensive experience in title insurance…
Experience
Illinois Title Operations Manager
Liberty Title & Escrow Co., Llc
Jan 2017 — Present · Chicago, IL, US
Work directly with clients and other operational staff to ensure that the branch meets or exceeds company expectations while maintaining client satisfaction. Daily operations including but not limited to attorney consultations on real estate transactions, order entry and creation of title products. Analyze and approve title clearance, i.e. surveys, corporate documents, payoffs, lien releases etc. Underwrite title policy to determine insurability for seller, buyer and lenders. Manage title production department to ensure time frames and qualitative products. Implement procedures to improve processes and turn times. Oversee and assure high levels of customer satisfaction.Assist branch with business development. Develop new relationships and help maintain and grow the existing book of businessReview daily reports to ensure completion of assigned team duties
Education
American InterContinental University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
2013 — 2014
National Louis University
Bachelor's degree, Business Administration and Management, General
2008 — 2011
Skills
- Title Insurance
- Team Leadership
- Management
- Customer Satisfaction
- Strategic Leadership
- Account Management
- Leadership
- Real Estate
- Real Estate Transactions
- Reo
- Commercial Real Estate
- Title Clearing
- Notary Public
- Customer Service
- Office Administration
- Title Searches
- Residential Homes
- Title Opinions
- Customer Support
- Customer Oriented
- Marketing
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