Charlene Labean

Experience

1. Owner Certified Director of Operations

   Chromace Consulting, Llc

   Oct 2018 — Present

   Developed and implemented strategic plans integrating company goals with market opportunities, leading to maximized profits and increased operational efficiency. • Assessed and optimized existing processes, implementing technology solutions that reduced operational costs by 30% and improved workflow across multiple departments. • Managed relationships with external vendors, while also facilitating cross-departmental collaboration, enabling seamless execution of initiatives and improving organizational effectiveness. • Conducted comprehensive analysis of financial data and current operational processes, resulting in valuable recommendations for business growth, cost reduction, and risk mitigation. • Led multiple virtual teams, enhancing internal and external communication, and fostering a collaborative environment. Successfully reduced operating expenses by 30% within a quarter. • Created and implemented operational policies and procedures, including training programs for new systems, ensuring compliance and enhancing overall performance and profitability levels.

Education

• Mott Community College

  Business Management, Small Business Administration/Management

  2011 — 2012

• SUNY Broome Community College

  Business Administration, Business Administration and Management, General

  2009 — 2011