Charlene Donato
Commercial Underwriter with Nationwide Insurance
- Role
- Commercial Underwriter, Small Business at Nationwide
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Charlene Donato
CLIENT-FOCUSED UNDERWRITING AND SALES LEADER with strengths in managing the insurance lifecycle from initial contact through information collection, data analysis, underwriting preparation, and policy close and retention. Apply keen organizational and administrative skills to balance a high-volume workflow with efficiency and effectiveness, delivering top-ranked results, mitigating risks through due diligence, and building agency relationships.COMMUNICATIVE AND COLLABORATIVE with a history of working in roles focused on educating others, acquiring skills in assessing audiences, delivering targeted information, and forging cross-functional relationships. Applied a high level of attention to detail in every role, excelling in project management, task coordination, and goal achievement. Char has always been a high performer, her addition to the team was pivotal…peers look up to her and she steps up to the challenge by helping when needed and adapting to change…customers love doing business with her…Char delivers consistent results…finished #1 in the department and #2 overall for net premium. Charlene is a highly engaged and valued member of the team…[she] is a people person and does very well building relationships with her peer groups and agents— Excerpts from Performance Reviews StrengthsFinder Themes >>Arranger // Discipline // Learner // Relator // Maximizer
Experience
Commercial Underwriter, Small Business
Jan 2021 — Present · Columbus, OH, US
Leverage in-depth knowledge of underwriting guidelines across the US to drive success in underwriting policies, reviewing and identifying risks, aligning decisions with company standards, and providing exceptional service to independent agents. Manage a high-volume workflow while building agency partner relationships, negotiating price and coverage, and cross-selling additional endorsements to fuel the achievement of a $1.2M Direct Written Premium annual objective. Enhance agency relationships by working diligently to understand insurance operations, encourage profitable production, support policy and client retention, and provide expert support throughout the underwriting lifecycle. Became a ‘go-to’ resource for sales managers based on depth and breadth of knowledge, providing on-demand training and education to ensure the entire team operates in alignment with policies and practices. Commended by colleagues in numerous Bravo recognitions for making a positive impression with suppliers, agencies, and clients, focusing on delivering a differentiating level of customer service and satisfaction.
Education
Otterbein University
Bachelor of Science - BS, Education; Psychology Minor
2005 — 2008
Columbus State Community College
Associate of Applied Science - AAS, Early Childhood Development
2003 — 2005
Kent State University
Undergraduate Business Program
Skills
- Powerpoint
- Lesson Planning
- Community Outreach
- Research
- Microsoft Office
- Sales
- Teachers
- Customer Service
- Training
- Public Speaking
- Early Childhood Education
- Team Building
- Curriculum Design
- Curriculum Development
- Event Planning
- Leadership
- Teaching
- Coaching
- Classroom Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.