Charlene Lopez

About Charlene Lopez

Program and project leader with 16+ years of experience managing cross-functional, client-facing initiatives across operations, marketing, and enterprise partnership environments. I lead multi-stakeholder programs from planning through execution, aligning business objectives, delivery milestones, budgets, and performance metrics.My experience includes managing external client programs, coordinating corporate and regional partners, overseeing program budgets, developing success measures, and delivering training programs. I’ve led large-scale initiatives across franchise, enterprise, and agency environments, partnering with executive and field stakeholders to deliver measurable outcomes.Core strengths include program lifecycle management, stakeholder alignment, delivery scheduling, KPI tracking, process improvement, and cross-functional coordination.MBA | Lean Six Sigma Yellow BeltTools: Asana, Smartsheet, Salesforce, Microsoft Office, Google Workspace

Experience

1. Project Manager

   Redwood Resources Consultancy

   May 2024 — Present · Los Angeles, CA, US

   Manages enterprise client relationships including LA Metro, Ricondo, and Cumming Group.Oversees full project lifecycle from planning through execution.Maintains KPI achievement and contract renewals.Writes extensive reports that document project objectives, goals, and recommendations for optimization.Manages a team of researchers and outreach coordinators to achieve KPIs.Launched LA Metro’s Sustainability Youth Program, working toward building awareness of sustainability practices and career paths for youth to build the future of tomorrow.

Education

• UC Santa Barbara

  Bachelor of Arts (B.A.), Social Science, Anthropology

  2003 — 2007

• California State University, Long Beach

  Master of Business Administration (MBA), Marketing

  2012 — 2016

• California State University, Long Beach

  Master of Business Administration - MBA, Marketing, Sustainability

Skills

• Operations Management
• Operations Support
• Training
• Advertising
• Marketing Strategy
• Visual Merchandising
• Office Administration
• Microsoft Office
• Customer Service
• Retail
• Executive Management
• Management
• Sales
• Budgets
• Marketing
• Customer Satisfaction
• Social Media
• Strategic Planning
• Operational Support
• Leadership
• Event Planning
• Social Media Marketing
• Inventory Management
• Social Networking
• Time Management
• Communication
• Powerpoint
• Project Management
• Account Management
• Microsoft Word
• Team Building
• Budgeting
• Microsoft Excel
• Public Speaking
• P&L Management
• Customer Relationship Management (Crm)
• Public Relations
• Team Leadership