Charlene Rouspil

About Charlene Rouspil

Experienced Design Center Manager with a demonstrated history of working in the consumer…

Experience

1. Design and Culinary Center Manager

   Dacor

   Feb 2001 — Present

   I have in my career ensured top-of-mind brand awareness for Dacor, increased sales volume by developing clientele, and manage dealer base of authorized dealers, kitchen dealers, designers, architects and builders. I’m very positive that delivering, a polished and precise sales training on product knowledge, promotions, to consumers and dealers creates a win-win atmosphere that perpetuates success. I enjoy pursuing and negotiating new opportunities, inclusive of designers, architects, contractors, Celebrity Chefs, Community organizations, and Consumers. My background and passion for cooking inspired me to create the culinary aspect for the Center, which included a cooking school with Celebrity guest chef appearances, and chefs for in store Dacor product demonstrations. I am equally at home hiring and managing personnel to meet deadlines and exceed quality standards, in the day to day operations of the Center. I have managed and maintained product inventory, and I have been responsible for upkeep and maintenance of the showroom maintaining the highest level of cleanliness, and organization. I have learned new skills to become a Project Manager for all renovations and remodels of showroom, and assisted in design of new display spaces within the showroom. I understand the relationship of the team and became a liaison for District Sales Managers and supported sales and dealer staff in cultivating success. Much like owning my own business, I am fanatical about being responsible for all aspects of our business. I enjoy organizing, coordinating, and executing sales meetings and events for Industry Partner membership meetings, trainings and outside rental agreements with other vendors use of our facility. I know when to make executive decisions to authorize deals and concessions, and drive strategic sales programs and implementations, and create incentive programs to maintain brand positioning.

Skills

• Contract Negotiation
• Time Management
• Advertising
• Event Management
• Email Marketing
• Market Planning
• Purchasing
• Sales Presentations
• Product Development
• Interior Design
• Retail
• Customer Retention
• Product Marketing
• Trade Shows
• Marketing Communications
• Business Development
• Sales Operations
• Customer Service
• Selling
• Marketing Strategy
• Budgets
• P&L
• Market Research
• Social Media Marketing
• Microsoft Office
• Public Relations
• Training
• Customer Satisfaction
• Strategic Planning
• Marketing Management
• P&L Management
• Direct Sales
• Leadership
• Sales Management
• Account Management
• Forecasting
• Management
• B2b
• Salesforce.com
• Pricing