Charlene Gillam
Instinctively Consultative Problem Solver
- Role
- Solution Sales Executive - Customer Service Automation at NiCE
- Location
- Litchfield Park, AZ, US
- LinkedIn followers
- 500 followers
About Charlene Gillam
After years in contact centers, NiCE has enabled me to bring world class solutions that…
Experience
Solution Sales Executive - Customer Service Automation
Jan 2024 — Present
Education
Eastern Illinois University
BA, Liberal Arts
1988 — 1992
Skills
- Product Management
- Telecommunications
- Crm
- Call Centers
- Process Improvement
- Outsourcing
- Professional Services
- Cross-Functional Team Leadership
- Enterprise Software
- Customer Service
- Business Process Improvement
- Vendor Management
- Saas
- Management
- Ivr
- Cloud Computing
- Quality Management
- Leadership
- Integration
- Customer Experience
- Contact Centers
- Wireless
- Customer Relationship Management (Crm)
- Management Consulting
- Project Management
- Team Leadership
- Cti
- Quality Assurance
- Call Center
- Customer Satisfaction
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