Charl C.
Business Process Automation Specialist @Maxwell Merchant Solutions
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WORK HISTORY
Business Process Automation Specialist @Maxwell Merchant Solutions
Belleville, ON, CA
EDUCATION
Lyceum of the Philippines University
Bachelor of Science, Electrical Engineering
Zero To Mastery Academy
Advanced JavaScript Concepts
SKILLS
ABOUT CHARL C.
I help enterprises eliminate bottlenecks, boost efficiency, and unlock real-time insight—using intelligent automation, business intelligence, and low-code agility.With 10+ years spanning IT support, business systems, and RPA, I specialize in architecting smart, predictable, scalable solutions using Agentic AI Automation workflows and Data Driven insights that deliver clear, quantifiable wins: Reduced onboarding errors by 50% with automated workflows Built enterprise-grade automation MVPs for global teams (U.S, UK, India) Integrated siloed data into live dashboards with SQL, Power BI, and VBA—powering faster decision-making across 24/7 operations. Built Agentic AI HR Assistant to assist employees on faqs about the company rules and regulations and employee benefits.Whether I’m designing AI-assisted bots, rolling out self-healing service desks, or building low-code tools for non-tech users, I bring a unique blend of technical depth and business fluency. Certifications:Microsoft Power Platform - UiPath - Azure AI Fundamentals - ITIL - Lean Six SigmaIf you’re scaling operations—or tired of manual processes slowing you down—let’s connect. I’m always ready to help teams go from “siloed and slow” to automated and insight-driven.
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