Charla Kunkel

About Charla Kunkel

For over 26 years, my mission has been simple: solving complex problems while making sure the people behind the code actually enjoy the ride. I bridge the gap between deep technical architecture and high-level business operations, but I’ve always believed that you can\'t build great products without first building thriving, high-performing teams.My journey has taken me from architecting a $7.5M e-commerce SaaS platform to leading mobile and responsive design for Dell.com. At frog design, I honed ethnographic research skills on globally innovative projects, while at Sogeti, I managed 300 consultants and $30M in revenue, pioneering an agency model that deeply integrated UI/UX with engineering.Most recently, I’ve focused on the intersection of AI and human communication. At Quantified.ai, I led a complete stack overhaul in just eight months, delivering conversational video avatars that drove 6X ARR growth—all while building an engineering organization that was over 60% women. Whether I\'m revitalizing an iconic brand or scaling a startup, I am committed to technical strategies that bring tangible value and sustainable team growth.CORE AREAS OF EXPERTISE EXECUTIVE LEADERSHIP: Managing global consulting teams (300+), overseeing multi-city digital transformations ($30M+ P&L), and M&A Technical Due Diligence. CULTURE & COMMUNICATION: Architecting unique Internal Communications Strategies and employee engagement frameworks to ensure team retention and excellence. TECHNICAL INNOVATION: Pioneering Cloud-Native Architectures, Zero-Trust Security, and AI-driven orchestration frameworks for global institutions like Charles Schwab. OPERATIONAL RELIABILITY: Implementing Full-Stack Observability and Anomalous Pattern Detection to reduce downtime and ensure enterprise-grade stability. PRODUCT STRATEGY: Leading Product-Led Growth (PLG), creating Customer Advisory Boards (CABs), and leveraging ethnographic research to align roadmaps with market demand.I am a US Patent holder and a lifelong advocate for Agile/SCRUM methodologies. I’m always looking for the next challenge where I can ship impactful solutions and empower the teams that build them.Want to connect: https://calendly.com/charlakunkel/30min

Experience

1. Chief Operations Officer

   Fireinspection360

   Oct 2024 — Present

   The Chief Operating Officer (COO) at FireInspection360 is the operational engine that transforms the organization\'s successful, disruptive Go-to-Market (GTM) strategy into high-velocity, scalable growth. Utilizing the platform’s comprehensive, inspector-built suite—which manages the full lifecycle of a fire prevention office, including Permit Management, Mobile Inspections, Fire/Explosion Investigations, ITM Reporting, Public Events, and Fire Watch—she is singularly focused on scaling the organization into the market leader.

Education

• Trinity University

  Computer Science and Physics

  1994 — 1998

Skills

• Web Development
• SEO
• Business Analysis
• Ajax
• Iis
• Soap
• Wcf
• Objective-C
• Saas
• Sdlc
• Mvc
• Visual Studio
• Jquery
• Web Applications
• Omniture
• Agile Methodologies
• Soa
• Html
• Agile Project Management
• Xml
• Rest
• Javascript
• Html 5
• Ios Development
• Mobile Applications
• T-Sql
• Microsoft Sql Server
• Linq
• Enterprise Software
• Enterprise Architecture
• Git
• C#
• .net
• Oop
• Integration
• Sql
• Asp.net
• Software Project Management
• Asp.net Mvc
• Software Development