Charity M

Sales Generalist @Macy's

Chicago, IL, US

As a Sales Generalist, I play a key role in shaping memorable shopping experiences through exceptional, personalized customer service. I lead cross-category selling initiatives across multiple platforms, driving sales performance and contributing to enterprise-wide growth.What I enjoy most about this role is the chance to engage with guests across all departments—building relationships that strengthen customer loyalty while supporting revenue goals. Beyond the sales floor, I extend Macy’s reach into the community by cultivating meaningful connections with guests, partners, and vendors. Through a blend of in-store interactions and social media outreach, I’ve helped deepen engagement and reinforce Macy’s reputation as both a trusted retailer and a community partner.