Charity Elifritz
Operations, Business Development & Analytics Leader | Driving Growth, Strategic Insights & Operational Excellence | MBA
- Role
- Senior Research and Analytics Consultant Account Manager at Elsevier
- Location
- Wilmington, OH, US
- LinkedIn followers
- 500 followers
About Charity Elifritz
With over 15 years of experience spanning research intelligence, higher education…
Experience
Senior Research and Analytics Consultant Account Manager
Jun 2017 — Present
Consult with executives and managers on research strategies, funding growth, and enterprise expansion-Conduct risk assessments, develop executive-ready proposals, and recover multi-year renewals-Lead post-sales and customer journey initiatives, increasing platform adoption 15% and strengthening retention-Design executive dashboards, KPIs, and reporting frameworks to enable data-driven operational and business decisions-Present analytics insights at 30+ institutions/conferences annually, advising on research performance and strategic opportunities-Partner cross-functionally with product, engineering, UX, and marketing teams to optimize operations and inform product roadmaps.
Education
Indiana Wesleyan University
Master of Business Administration (MBA)
2014 — 2016
University of Dayton
BS, Biochemistry
1999 — 2003
Skills
- Business Development
- Contract Negotiation
- Supply Chain
- Business Intelligence
- Budget Management
- Forecasting
- Marketing
- Project Management
- Drug Discovery
- Microsoft Office
- Method Development
- Chromatography
- Procurement
- Product Development
- Pricing Strategy
- Customer Service
- Iso Standards
- Customer Relationship Management (Crm)
- Analytical Chemistry
- Business-to-Business (B2b)
- Competitive Analysis
- Product Management
- Account Management
- Sales Operations
- Strategic Planning
- Account Developement
- Biotechnology
- Sales
- Business Process Improvement
- Cgmp Manufacturing
- Sap
- Crm
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