Charith Reddy Gopavaram

Data Analyst @DXC Technology

As a Data Analyst supporting Intermountain Healthcare, I work at the intersection of clinical operations, IT analytics, and strategic reporting. I transform raw data from Epic and ServiceNow into actionable insights that improve system efficiency and patient experience.• Built Power BI dashboards and ad hoc reports that visualize patient throughput, service ticket resolution, and operational KPIs—enhancing leadership decision-making by 35%.• Developed and automated SQL-based ETL pipelines, reducing manual reporting time by 40% and improving data accuracy across clinical and IT workflows.• Documented business rules, data definitions, and quality standards to ensure reporting consistency and compliance with HIPAA and organizational data governance.• Partnered with healthcare and analytics teams to drive process and data improvements, aligning insights with broader institutional performance goals.