Charith Caldera
Supportability Technology Lead - Data & AI - Microsoft
- Role
- Supportability Technology Lead - Fabric Data Warehouse at Microsoft
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Charith Caldera
12+ years of global experience in enterprise software across production support, technology pre-sales & consulting. Currently I\'m working as a part of the Data & AI Supportability team at Microsoft Corporation that focus on improving the product supportability to ensure the customers & support teams are success on the platform. As a Escalation Engineer / Readiness Lead, my mission is to help each Customer and support teams to improve their knowledge on the product & assist with highly escalated issues. I have been involved in mentoring, certifying and creating the technical work force to maintain good customer relations technically and improve multiple product growth over the world. I have Professional experience in IT with a focus on planning, designing, developing, implementing, and maintaining information solutions. Well-rounded IT background in architecture, design, development, and team leadership.
Experience
Supportability Technology Lead - Fabric Data Warehouse
Aug 2025 — Present · Redmond, WA, US
Education
D.S.Senanayake College, Colombo 7
Business/Commerce, General
1998 — 2011
Teesside University
Bachelor of Science (BSc), Computer Science
2016 — 2017
SLIIT
Postgraduate Diploma, Information Systems, General
2018 — 2019
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