Charith Caldera

Supportability Technology Lead - Data & AI - Microsoft

Role
Supportability Technology Lead - Fabric Data Warehouse at Microsoft
Location
Redmond, WA, US
LinkedIn followers
500 followers

About Charith Caldera

12+ years of global experience in enterprise software across production support, technology pre-sales & consulting. Currently I\'m working as a part of the Data & AI Supportability team at Microsoft Corporation that focus on improving the product supportability to ensure the customers & support teams are success on the platform. As a Escalation Engineer / Readiness Lead, my mission is to help each Customer and support teams to improve their knowledge on the product & assist with highly escalated issues. I have been involved in mentoring, certifying and creating the technical work force to maintain good customer relations technically and improve multiple product growth over the world. I have Professional experience in IT with a focus on planning, designing, developing, implementing, and maintaining information solutions. Well-rounded IT background in architecture, design, development, and team leadership.

Experience

  1. Supportability Technology Lead - Fabric Data Warehouse

    Microsoft

    Aug 2025 — Present · Redmond, WA, US

Education

  • D.S.Senanayake College, Colombo 7

    Business/Commerce, General

    1998 — 2011

  • Teesside University

    Bachelor of Science (BSc), Computer Science

    2016 — 2017

  • SLIIT

    Postgraduate Diploma, Information Systems, General

    2018 — 2019

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Charith Caldera — Supportability Technology Lead - Fabric Data Warehouse at Microsoft in Redmond, WA, US | Unifers