Charise Addicks

Technology Strategist I Sales Leader I Fierce Client Advocate I Resource Broker I CX I CCaaS I Network I Global Data Center I Security

Role
Manager, Client Advocacy at AppDirect
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Charise Addicks

Sales and Operations leader with a talent for teamwork and developing strategic relationships with Fortune 100 clients to significantly grow revenue. Focus on process development while optimizing the needs of the business via contract negotiation, procurement and sustainability. Core Competencies: Leadership – Strategy – Cloud – Network - Data Center - Fortune 100 Relationships – UCaaS/CCaaS – Strategic Planning – Vendor Negotiations – Program Management - Infrastructure procurement – Business Development – Process Improvement – Direct/Indirect ChannelsSpecialties: WAN, Disaster Recovery & Business Continuity, SIP trunking, Cloud computing and infrastructure services, data center hosting/co-lo, VOIP communications, Cisco, Juniper, Contact Centers, Cloud, SAP HANA PaaS, Virtual Private Data Center Services, Database Services, Network Design & Evaluation, Data Connectivity, Voice Connectivity, VoIP, SIP, MPLS, IaaS, PaaS, Cloud Services, Hosting, Collocation, Disaster Recovery & Business Continuity Planning, Solution Analysis, Contract Negotiation, Project Planning & Implementation, Ongoing support Specialist, and Account Management.

Experience

  1. Manager, Client Advocacy

    AppDirect

    Jan 2025 — Present · Seattle, WA, US

Education

  • Western Governors University

    Bachelor of Science - BS

  • University of Washington

    Forest Engineering

Skills

  • Cross-Functional Team Leadership
  • Mpls
  • Co-Location
  • Cloud Computing
  • Voice Over Ip (Voip)
  • Managed Services
  • Voip
  • Data Center
  • Multiprotocol Label Switching (Mpls)
  • Juniper Technologies
  • Network Engineering
  • Telecommunications
  • Metro Ethernet
  • Troubleshooting
  • Sales Strategy
  • Avaya Technologies
  • Unified Communications
  • Disaster Recovery
  • Sip Trunking
  • Cisco Technologies
  • Ethernet
  • T1
  • Avaya
  • Saas
  • Wan
  • Wide Area Network (Wan)
  • Juniper
  • Cisco Systems Products

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Charise Addicks — Manager, Client Advocacy at AppDirect in Seattle, WA, US | Unifers