Chardonnay Ismail
Client Engagement Manager @Chernoff Newman
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WORK HISTORY
Client Engagement Manager @Chernoff Newman
Charlotte, NC, US
Foster relationships with clients, ranging from small organizations to large state organizations, managing day-to-day communications and activities- Support agency teams to ensure they have all needed resources to deliver exceptional work for clients- Oversee client and project budgets and keep projects on deadline and on budget- Manage the agency\'s marketing program- Serve as a key member of agency\'s culture and DEI committees- Write creative briefs and marketing plans that deliver results for clients - Provide art direction support as needed- Managed 41 RFPs to date, including project management and proposal design
EDUCATION
University of South Carolina
Bachelor’s Degree, Public Relations
University of South Carolina
Graduate Certificate in Business Analytics
University of South Carolina
Master of Business Administration - MBA
SKILLS
ABOUT CHARDONNAY ISMAIL
I’m a communicator, strategist and creative thinker with a heart for impact. A two-time graduate of the University of South Carolina, I hold a B.A. in Journalism and Mass Communications with a concentration in public relations, as well as an MBA with a marketing specialization and a certificate in business analytics.As Client Engagement Manager at Chernoff Newman, I lead client relationships across a range of industries—from small nonprofits to large state organizations. I manage day-to-day communications, support cross-functional teams, and keep projects moving smoothly, on time and on budget. Before this, I led the full marketing and communications function at the USC Alumni Association and served as Social Media Marketing Coordinator in the Office of Undergraduate Admissions, where I developed campaigns to spotlight the student experience and attract future Gamecocks.At the core of everything I do is a deep belief in making the world better for future generations. Want to connect? I’m always up for a conversation—especially over a (likely iced) coffee.
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