Chardonnay Ismail

About Chardonnay Ismail

I’m a communicator, strategist and creative thinker with a heart for impact. A two-time graduate of the University of South Carolina, I hold a B.A. in Journalism and Mass Communications with a concentration in public relations, as well as an MBA with a marketing specialization and a certificate in business analytics.As Client Engagement Manager at Chernoff Newman, I lead client relationships across a range of industries—from small nonprofits to large state organizations. I manage day-to-day communications, support cross-functional teams, and keep projects moving smoothly, on time and on budget. Before this, I led the full marketing and communications function at the USC Alumni Association and served as Social Media Marketing Coordinator in the Office of Undergraduate Admissions, where I developed campaigns to spotlight the student experience and attract future Gamecocks.At the core of everything I do is a deep belief in making the world better for future generations. Want to connect? I’m always up for a conversation—especially over a (likely iced) coffee.

Experience

1. Client Engagement Manager

   Chernoff Newman

   Aug 2022 — Present · Charlotte, NC, US

   Foster relationships with clients, ranging from small organizations to large state organizations, managing day-to-day communications and activities- Support agency teams to ensure they have all needed resources to deliver exceptional work for clients- Oversee client and project budgets and keep projects on deadline and on budget- Manage the agency\'s marketing program- Serve as a key member of agency\'s culture and DEI committees- Write creative briefs and marketing plans that deliver results for clients - Provide art direction support as needed- Managed 41 RFPs to date, including project management and proposal design

Education

• University of South Carolina

  Bachelor’s Degree, Public Relations

  2013 — 2016

• University of South Carolina

  Graduate Certificate in Business Analytics

• University of South Carolina

  Master of Business Administration - MBA

Skills

• Interviews
• Leadership
• Interpersonal Communication Abilities
• Organizational Effectiveness
• Typing
• Public Speaking
• Interpersonal Skill
• Conflict Resolution
• Video Editing
• Spanish-Speaking
• News Writing
• Creative Writing
• Facebook
• Spanish
• Event Planning
• Social Media
• Time Management
• Research
• Microsoft Excel
• Microsoft Office