Charan Reddy

About Charan Reddy

Salesforce professional with 3+ years of experience in development, administration, and implementation on the Salesforce.com platform. Proficient in Apex (classes, triggers, batch jobs), Flows, and declarative tools like validation rules, workflows, and approval processes. Skilled in optimizing code for governor limits and handling complex data models with custom objects and relationships.Experienced with Data Loader, Git/GitHub, and building reports, dashboards, and automations. Strong focus on security, sharing rules, and user access management. A self-motivated team player with solid problem-solving and communication skills.

Experience

1. Technology Analyst

   Infosys

   Sep 2021 — Present · Hyderabad, IN

   Experienced Salesforce professional with a strong background in configuration, customization, and support. Proficient in configuring key Salesforce components including Object & Field Relationships, Custom Objects, Tabs, Fields, Validation Rules, Formula Fields, Page Layouts, and Record Types to meet application requirements and enhancement requests.Skilled in implementing complex data models using Picklists, Dependent Picklists, Lookups, Junction Objects, and Master-Detail Relationships. Effectively enforced data security through Profiles, Roles, Permission Sets, Public Groups, and Organization-Wide Defaults (OWD) ensuring proper access controls.Hands-on experience in building Reports, Dashboards, and monitoring data integrity. Supported users with report design and helped maintain data quality across objects. Proficient in data migration using Data Loader and automation tools for bulk data uploads from Excel.Strong background in resolving user issues and managing incidents within SLA. Worked extensively on customizing profiles, role hierarchies, field-level security, and forecasting to align with business needs.Developed Apex Classes and Triggers using SOQL and SOSL. Designed and implemented automation solutions using Workflow Rules, Process Builder, Flows, and Approval Processes with associated time-based actions and email alerts.Created various Email and Mail Merge Templates for communication processes across standard and custom objects. Experienced in reviewing and optimizing existing Apex code and developing new triggers as per client requirements.Managed deployments across environments using Change Sets. Collaborated closely with development and mobile teams to ensure smooth and timely delivery of projects.

Education

• Kakatiya University, Warangal

  Bachelor of Technology - BTech, Mechanical Engineering