Charan Kumar R
A Project Management Professional with 8+ years of gratifying experience in Project Management, Compliance Governance and Quality. Actively looking for new challenging opportunities.
- Role
- Process & Compliance Quality Governance Manager - Global (Assistant Consultant) at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Charan Kumar R
Technically sophisticated and Certified ITIL4 & Project Management professional with…
Experience
Process & Compliance Quality Governance Manager - Global (Assistant Consultant)
Aug 2019 — Present · Bengaluru, IN
Leading a team of 18 professionals spread across Bangalore, Delhi, Manila, Budapest, and Shanghai for strategizing, organizing, and executing all compliance, quality, and process optimization projects. Shoulder the responsibility for driving process optimization activities and project executions. Acted as a subject matter expert and provided strategic direction, guidance, and integration of processes and services in the department. Recommended and participated in all personnel actions regarding assigned employees and to assure that assigned personnel, equipment and space are utilized in the most effective and efficient manner. Acted as the primary contact on all quality assurance issues, and provided day-to-day and strategic leadership on the ongoing implementation process. Responsible to bridge across different teams on different projects, Serve as the primary point of contact for clients and liaison for internal teams. Schedule meetings with various teams to collect and communicate project status - operations, and data quality. Proactively monitor, manage and report on execution of deliverables, and progresses of assigned project activities to the agreed timelines. Keep the senior management up to date on all the project progress, issues, risks, and changes to ensure good coordination of the project. Works with cross-functional project teams, working from task assignments and following up to ensure on-time completion. Effectively liaise with multiple teams and ensure the dependency, coordination, and integration between teams are managed. Prepare and send the overdue report to the Customer and follow up with the customer for overdue bills. Responsible for interacting with the stakeholders, and handling both online and retail networks. Proficiency in various activities like documentation, customer-vendor management, and client-developer Coordination.
Education
Bangalore University
BCA - Bachelor of Computer Application, Computer Programming, Specific Applications
2009 — 2012
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