Charan Kumar
Results-Driven Operations Manager | Ex-Glanbia, Amazon | LSS Black Belt | Process Optimization & SCM Leadership
- Role
- Operations Manager at Flipkart
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Charan Kumar
Results-driven Operations Manager with 5.5+ years of experience leading large-scale…
Experience
Operations Manager
Feb 2024 — Present · Coimbatore, IN
Led a comprehensive loss reduction initiative by identifying key root causes and deploying a real-time internal dashboard, significantly improving inventory control and minimizing operational waste.Enhanced picking productivity through data-driven path optimization, ergonomic improvements, and streamlined workflows, leading to improved efficiency and performance across the facility.Designed and implemented an in-house automated image capturing tool to reduce defect rates and improve customer experience, positively impacting return rates and service quality.Strengthened workforce availability and reduced early attrition by introducing associate engagement programs and reinforcing team culture, contributing to better retention and productivity.Played a key role in talent development by mentoring emerging leaders and driving multiple internal promotions, fostering a culture of continuous improvement and ownership.Reengineered outbound and last-mile processes to reduce delivery lead times and improve same-day delivery performance, aligning with customer satisfaction targets.Successfully executed large-scale sale events by managing peak operations, optimizing staffing plans, and coordinating support functions to maximize facility capacity and throughput.
Education
AMRITA VISHWA VIDYAPEETHAM
Bachelor of Technology - BTech
2016 — 2020
Amrita Vishwa Vidyapeetham, Coimbatore
B.tech
2016 — 2020
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