Charan Garikapati
Sr Assoc Workforce Management
- Role
- Sr Assoc-real Time Analyst at Sutherland
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Sr Assoc-real Time Analyst
Jan 2022 — Present · Hyderabad, IN
Experienced Real Time Workforce Analyst with a strong track record ni monitoring and optimizing operational performance within technical support environments. Proficient in real-time monitoring, reporting schedule adherence, and analyzing data to ensure seamless service delivery. Skilled ni effective communication, collaborative partnership with WFM and Site Ops leadership, and managing escalations for system outages. Adaptable to fast-paced settings, adept at multitasking, and driving continuous improvement initiatives.
Education
SRM University
Bachelor of Business Administration - BBA
2019 — 2022
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.