Amel Charai

Bilingual Quality Assurance Analyst @TELUS

CA

From May 2013: QA Lead• Currently QA Prime in an Agile Scrum team• Manage testing effort for QA team for several projects including Site Redesign for Telus.com, My Account Web Self-Serve and Mobile Applications at TELUS digital• Produce testing estimates based on Project Complexity/Testing Resources and Project Timelines• Create and adhere to test plan and test cases that utilize project documentation including business requirements and system design to fully certify that the solution satisfies the needs of the business• Develop unitary test cases for automation: feature files in Cucumber and ruby files in Ruby• Create the required data to be used during testing, including regression test script suite• Train and mentor test teams and business users to increase testing efficiency and enhance cross application functional knowledge• Responsible for testing sign-off• Setup a Podio Application to improve the QA team coordination during release process• Setup and maintain the defect tracker tool (Redmine)• Setup a process to manage the Get Help section maintenance and train the Content Manager System users on the different tools (CMS and Redmine)• Assure the quality of the French content and provide translations quickly as neededFrom November 2012 to May 2013: User Acceptance Tester• Responsible for testing TelusMobility.com (including CAN and TeamWebstore), Koodo.com, PCmobile.ca, and DSS both in English and French• Perform User Acceptance Testing across multiple browsers, platforms, application frameworks, GUI and backend applications within a suite of web applications (i.e. HPQC)• Conduct end-user testing as a final sanity check, to protect the customer and team member experience, prior to launching new system, tool, product and service

Acces Employment

Certificate, Information Technology Connections

Seneca Polytechnic

Certificate, Awareness Training for Educators

Ryerson University

Certificate, Workplace Communication for IT Professionals

CY Tech

Master's degree, Financial Market Engineering

Grenoble Ecole de Management

Master's degree, Financial Management (corporate finance & accounting, financial market)