Brian Chapman
I build AI Agents that drive results, ex-Amazon.
- Role
- Product & Customer Success at Gearvox
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Brian Chapman
Gearvox automates dispatching with high-trust AI voice agents. There are more than 6 Billion dispatching calls each year, and we aim to transform them with AI that never sleeps. I lead our product and customer success functions for towing operators, freight, field service and more. Before Gearvox that, I led founder success for a startup VC firm and served as fractional product and growth leader for SaaS startups. I built growth and engagement features, lead gen, outbound, and marketing strategies for B2B SaaS clients. Prior to 2020, I founded Welldrive, an employee engagement automation SaaS solution. It helped employers lower benefit cost. Welldrive drove changes to health habits and uptake of wellness services using personalized text messages and mobile web experiences. Before Welldrive, I spent 6 years at Amazon, where I owned product management and other functions for Amazon\'s affiliate platform: Amazon Associates. I also ran an internal incubator for new marketing channels for Amazon, reporting to the CMO, where I built and launched Amazon\'s first behaviorally-targeted display ads. In past roles at AT & T, I owned a nine-figure ecommerce P&L. I have deep experience and expertise in product, SaaS sales, SEO/SEM, display, affiliate marketing, database marketing, customer strategy, market research, and managerial finance.
Experience
Product & Customer Success
Aug 2024 — Present · Seattle, WA, US
Gearvox transforms dispatching operations with voice AI for high-stakes conversations.
Education
University of Washington
BA, Economics, Finance
1996 — 1999
UW Foster School of Business
MBA, Marketing, eBusiness
2001 — 2003
Skills
- Strategy
- E-Commerce
- Online Marketing
- Segmentation
- Ppc
- Marketing
- Database Marketing
- Email Marketing
- SEO
- Cross-Functional Team Leadership
- Customer Acquisition
- Sem
- Search Engine Marketing (Sem)
- Online Advertising
- Digital Media
- Pricing
- Mobile Marketing
- Loyalty Programs
- Pay Per Click (Ppc)
- Market Research
- Crm
- Customer Relationship Management (Crm)
- Leadership
- Product Management
- Affiliate Marketing
- Display Advertising
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