Chao Chen
Principal Engineering Manager | M365 Security
- Role
- Principal Engineering Manager at Microsoft
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Chao Chen
Results‑driven Software Engineering Manager with 16+ years across cloud security, distributed systems, and data platforms, including 4+ years leading high‑performing global teams; and hands‑on experience delivering and operating key components of Microsoft 365, one of the world’s largest SaaS platforms. Known for strong execution and solving complexity at scale.
Experience
Principal Engineering Manager
Jul 2021 — Present · Redmond, WA, US
Led the architecture and deployment of comprehensive security packages, rolling out critical security applications across 2M+ Baremetal and Azure VMs.• Developed automated zero‑touch configuration and secret management services, enhancing operational efficiency for 1M+ Azure VMs.• Designed and implemented Azure Policy Orchestration services, ensuring compliance across 200+ security policies within Azure subscriptions.• Improved security package adoption dramatically from 30% to 98%, significantly enhancing security posture for 700+ M365 services.• Implemented and deployed a unified security event pipeline for 2M+ machines, enabling near‑real‑time security detections and automated response.• Leveraged GitHub Copilot and internal AI agents to resolve security bugs and streamline self‑service policy onboarding.• Established the Weekly Service Review and acted as Incident Manager for urgent incidents, achieving 99% S360 completion and 99.99% service reliability.• Grew and led a globally distributed engineering team across the US, Canada, China, and India.
Education
Washington State University
Phd, Computer Science
2008 — 2012
Anhui University
Bachelor of Engineering (B.E.), Automatic Control
2001 — 2005
University of Science and Technology of China
Master of Engineering, Network Communications System and Control
2005 — 2008
Skills
- C
- Programming
- Java
- Software Engineering
- Matlab
- Information Retrieval
- Pattern Recognition
- Artificial Intelligence
- Algorithms
- Computer Science
- C++
- Machine Learning
- Hadoop
- Data Mining
- Distributed Systems
- Python
- Latex
- Perl
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