Chanyra Cooper
Geriatric Service Coordinator - Care at Home Program @Signature Health, Inc.
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WORK HISTORY
Geriatric Service Coordinator - Care at Home Program @Signature Health, Inc.
Kirkland, OH, US
Manage intake and referral process for patients being referred to Geriatric Services program- Act as point person for external referrals from facilities and outside providers- Complete new patient registration piece to ensure required information needed is obtained through EHR EPIC- Interface with patients/family members and professionals regarding the program and services- Ensure required documents/consents/chart information is obtained and up-to-date- Support facilitation of provider clinical documentation being provided to facilities- Assist clinical team with coordination of care- Support administrative needs of department, such as provider scheduling as indicated, department meeting scheduling and maintenance of minutes.
ABOUT CHANYRA COOPER
As a Patient Service Specialist at Cleveland Clinic, I perform various tasks related to patient registration, insurance verification, scheduling, and education using EPIC and MyChart modules. I have a prominent level of customer service experience and interpersonal skills, enabling me to interact with patients and families during sensitive situations. I am also pursuing a B.Sc. in Business Administration from Lynn University, with an expected graduation date of November 2023. I am passionate about data analysis and business intelligence, and I have completed a course in Harvard Business School Online on these topics. I have also gained valuable experience as a Global Professional Services Intern at MRI Software, where I assisted in the implementation and audit of new electronic recordkeeping systems using Microsoft Word, Salesforce, and MRI’s Integration software. I am eager to apply my skills and knowledge to fuel data-driven insights for organizational triumph.
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