Veronica Chan

About Veronica Chan

As a dedicated Customer Success leader, I’m passionate about fostering authentic environments where individuals can thrive by embracing their true selves. I believe that when people feel valued and supported, they bring their best to the table—enhancing both productivity and happiness. Guided by this principle, I take immense fulfillment in helping others achieve their goals through tailored strategies, always working to build meaningful, human connections.My journey into people management stems from a deep desire to empower others to recognize and unleash their full potential. Witnessing the transformative impact of guidance and support on individual growth is profoundly rewarding, and I’m committed to cultivating a space where each person can contribute their unique strengths to collective success.I’m also passionate about continuous learning and growth, always open to diverse perspectives and new approaches. Please feel free to share your insights and experiences—I’m always eager to learn more and exchange best practices!Strengths Finder 2.0: Arranger, Individualization, Harmony, Command, CommunicationHigh 5: Empathizer, Coach, Catalyst, Optimist, DelivererGraduated in 2013 with a B.A. in Mass Communication & Journalism (Advertising/Sales) and a Minor in Chinese from California State University, Fresno.

Experience

1. Customer Success Manager

   Levanta

   Apr 2025 — Present · Seattle, WA, US

Education

• California State University, Fresno

  Bachelor of Arts, Mass Communication & Journalism (Advertising Option)

  2008 — 2013

Skills

• Wordpress
• Online Advertising
• Customer Service
• Management
• Creative Writing
• Microsoft Office
• Sales
• Social Networking
• Social Media Marketing
• Microsoft Excel
• Leadership
• Event Planning
• Marketing Communications
• Facebook
• Social Media
• Marketing
• Microsoft Word
• Team Leadership
• Digital Media