Chandrasekaran Palanivel

About Chandrasekaran Palanivel

Dynamic and results-driven IT Delivery Manager with 20 years of progressive experience in managing large-scale technology programs, enterprise application delivery, and cross-functional teams across diverse industries. Adept at driving end-to-end project execution, ensuring alignment with business objectives, and delivering solutions that enhance operational efficiency and customer satisfaction.Leadership & Strategy Metrics: Successfully led global delivery teams of over 100 members, managed IT programs with budgets exceeding $5 million, and achieved 95%+ project delivery success rate.Project & Program Management Metrics: Delivered 10+ large-scale projects using Agile, Scrum, and Waterfall methodologies with an average 15% improvement in delivery timelines and 20% reduction in project risks.Technology Delivery Metrics: Oversaw cloud migration projects resulting in 40% infrastructure cost savings and improved application uptime to 99.9%.Client Engagement Metrics: Maintained a 90%+ client satisfaction score and secured repeat business from 85% of key accounts through effective stakeholder management.Operational Excellence Metrics: Implemented process optimizations that increased service delivery efficiency by 25% and reduced incident resolution time by 30%.With two decades of experience, this professional brings a blend of strategic vision, technical expertise, and delivery excellence, making them a trusted leader in driving IT initiatives that transform businesses.Delivery ManagementProgram End-to-End DeliveryStakeholder Engagement Risk ManagementCost Management - Budgeting, Forecasting, Revenue Management, P & LDelivered Salesforce, PEGA, ServiceNow, Blockchain, AI/ML, Cloud.Net, Java programsTelecom OSS/BSS, BFSI, HealthcareAI Governance, Compliance and Risk(IAPP - AIGP trained)AI Risk(NIST - AI RMF Trained)AI TransformationMembership with,PMISPIN, Chennai - Chennai Chapter -

Experience

1. Program Delivery Manager - Ai Digital Transformation

   Wipro

   Sep 2023 — Present · Chennai, IN

Education

• Vel Tech Technical University

  M.C.A, Computer Applications

  2000 — 2003

• Kongu Engineering College

  B.Sc, Computer Technology

  1997 — 2000

• University of Madras

  M.B.A, Management - Systems

  2008 — 2009

• Sri Vidya Mandir Matriculation Higher Secondary School

  Higher Secondary

  1984 — 1997

Skills

• System Testing
• Distributed Ledger Technology(Dlt)
• Blockchain Testing
• Knowledge Management
• Unix
• Solidity
• Process Development
• Process Optimization
• Iso 20000
• Process Engineering
• Soapui
• Jmeter
• Mysql Testing
• Process Management
• Itil
• C#
• Website Development
• Sql Server 2005/2000
• Usability Testing
• Lean Sigma
• Vbscript
• Agile Methodologies
• Html/Xml
• Six Sigma
• Advanced Css
• Scrum
• Asp
• Process Improvement
• Ibm Collaborative Lifecycle Management
• Business Process Improvement
• Microsoft Sql Server
• Json
• Quality Assurance
• IT Operations
• Software Development Life Cycle (Sdlc)
• Hyperledger
• Regression Testing
• Blockchain Business Process
• Proposal Writing
• Requirements Analysis