Chantel Megaffin
Associate Director, Event Operations @Elevate
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WORK HISTORY
Associate Director, Event Operations @Elevate
Toronto, ON, CA
Lead the strategy, planning, and execution of Elevate’s two flagship events, CIX Summit and Elevate Festival, collectively engaging attendees. Oversee high six figure budgets, manage a blended team of full-time, contract, and freelance staff, and build cross-functional alignment across Marketing, Partnerships, Programming, and senior leadership.Key Contributions- Lead end-to-end operational strategy across accreditation, registration, security, volunteers, FOH, staffing, permits, signage, decor, catering, logistics, and partner activations- Manage forecasting and oversight of operations + special events budgets, maintaining a consistent 15% reserve- Develop year-long cross-functional workflows that reduce friction and strengthen alignment across teams- Oversee hiring, onboarding, and performance management for 1–2 full-time staff, 3–4 contractors, and 5 freelancers- Build and execute risk management plans ensuring safety and smooth execution for all stakeholders- Uphold quality assurance at every touchpoint, ensuring a seamless attendee and partner experience.
EDUCATION
York University
Bachelor of Arts (B.A.) Honours, Law and Society
SKILLS
ABOUT CHANTEL MEGAFFIN
I’m a people-first operations leader with more than a decade of experience guiding teams, optimizing complex systems, and delivering large-scale events that bring community and ideas to life.In my current role as Associate Director of Event Operations at Elevate, I lead a blended team, and partner closely with Marketing, Partnerships, Programming, and senior leadership to create two flagship events: CIX Summit and Elevate Festival, which together engage more than attendees each year.I’m at my best when I’m turning complexity into clarity - whether that’s building cross-functional workflows, designing scalable processes, or creating operational systems that help people do their best work. My leadership style is grounded in trust, empathy, and accountability, and I believe clear communication and psychological safety are the foundation of high-performing teams. I thrive in environments where collaboration, thoughtful systems, and strong relationships lead to meaningful results.
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