Chantel Smith

HR Service Delivery Leader, HR Transformation Enthusiast & Strategic Innovator

Role
Director, HR Strategy, Transformation & Operational Excellence at Gilead Sciences
Location
Raleigh, NC, US
LinkedIn followers
500 followers

About Chantel Smith

Innovative and results-driven HR Technology & Operations Leader with over ten years of experience leading HR systems design, shared services, payroll operations, and people analytics for global organizations. Proven expertise in HRIS implementation, process optimization, and digital transformation to enhance HR service delivery and elevate the employee experience. Skilled at strategic planning, vendor management, and data-driven decision-making to drive operational excellence and efficiency. Passionate about leveraging technology and analytics to modernize HR functions and align them with broader business objectives.

Experience

  1. Director, HR Strategy, Transformation & Operational Excellence

    Gilead Sciences

    May 2024 — Present · Foster City, CA, US

    Responsible for managing high-level HR transformation initiatives that align with the organization’s broader business objectives. Leading a portfolio of HR transformation projects, I partner with senior leadership to optimize HR operations, implement innovative technologies, and ensure a seamless transition into new HR operating models. My role focuses on streamlining HR service delivery through process improvements, technology enablement, and data-driven strategies that enhance operational efficiency. My strategic leadership has been pivotal in improving HR efficiency, fostering cross-functional collaboration, and strengthening employee engagement across global teams.

Education

  • Wake Technical Community College

    Associate's Degree, Associate in Arts

  • University of Mount Olive

    Bachelor's Degree, Business Administration in Human Resource Management

Skills

  • Time Management
  • Recruiting
  • Powerpoint
  • Microsoft Excel
  • Rpo
  • Coaching
  • Screening
  • Hiring
  • Talent Management
  • Leadership
  • Contract Recruitment
  • Social Networking
  • Onboarding
  • Teamwork
  • Resume Writing
  • Microsoft Word
  • Event Planning
  • Public Speaking
  • Performance Management
  • Employee Training
  • Taleo
  • Microsoft Office
  • Benefits Negotiation
  • Talent Acquisition
  • Interviews
  • Leadership Development
  • New Hire Orientations
  • Benefits Administration
  • Applicant Tracking Systems
  • Temporary Placement
  • Customer Service
  • Sourcing
  • Personnel Management
  • Internet Recruiting
  • Employee Relations
  • Management
  • Team Building
  • Hris
  • Training
  • Temporary Staffing

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Chantel Smith — Director, HR Strategy, Transformation & Operational Excellence at Gilead Sciences in Raleigh, NC, US | Unifers