Evelyn Chan
Product Manager, Marketplace @Hudson\'s Bay
Signup · Get unlimited contacts
WORK HISTORY
Product Manager, Marketplace @Hudson\'s Bay
Ownership of The Bay\'s Marketplace experience, from end customers to internal systems integrations to vendors. Evolving the existing retail platform to support both wider and tailored offerings to maintain its\' key position for the Canadian online consumer.* Champion, coach and implement agile and product methodologies within the organization* Integrate OKRs into business planning and reporting to accurately track and report on progress and achievements* Assist to deliver quick wins: online fundraising campaign, online donation functionality
EDUCATION
Ryerson University
Project Management
Carleton University
Computer Science & Business
ABOUT EVELYN CHAN
With over 15 years of leadership experience in customer experience and digital innovation within the financial services and e-commerce industries, I am a product manager who delivers value to customers, vendors, and stakeholders. From multichannel integration, like a web and mobile digital assistant (chatbot) that cut +10% of contacts to live agents, to scrappy and resourceful like delivering the key functionality of a fundraising campaign without a formal team within a week.Within the organization I\'m an agile champion, coach, and implementor, with experience developing and integrating OKRs for better business planning and reporting. I am a realistic pragmatist who likes to solve problems, find opportunities, and push the envelope. I value feedback and investing in the people I work with.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.