Chanel E. Phillips

Senior Customer Service Manager

Role
Senior Customer Service Manager at Uline
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Chanel E. Phillips

Astute, dedicated and highly accomplished Management Expert with career characterized by…

Experience

  1. Senior Customer Service Manager

    Uline

    Aug 2022 — Present · Atlanta, GA, US

Education

  • Spelman College

    B.A.

  • Emory University - Goizueta Business School

    Master of Business Administration - MBA

    2006 — 2008

Skills

  • Change Management
  • Aerospace
  • Call Centers
  • Flight Training
  • Performance Management
  • Crm
  • Employee Training
  • Forecasting
  • Contract Management
  • Customer Retention
  • Pricing Strategy
  • Customer Service
  • Aviation
  • General Aviation
  • Sabre
  • Flight Safety
  • Human Factors
  • Airlines
  • Flight Planning
  • Airline Management
  • Amadeus
  • Customer Experience
  • Program Management
  • Contract Negotiation
  • Operations Management
  • Aircraft
  • Civil Aviation
  • Budgets
  • Airport Management
  • Cross-Functional Team Leadership
  • Fundraising
  • Coaching
  • Leadership Development
  • Travel Management
  • Strategic Planning
  • Employee Relations
  • Six Sigma
  • Commercial Aviation
  • Avionics
  • Aviation Security

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Chanel E. Phillips — Senior Customer Service Manager at Uline in Atlanta, GA, US | Unifers