Chanelle N. Gallman
Senior Director of Shelter Services @Housing Solutions Of New York
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WORK HISTORY
Senior Director of Shelter Services @Housing Solutions Of New York
Bronx, NY, US
EDUCATION
Metropolitan College of New York
Master of Public Administration (MPA), Public Administration
John Jay College (CUNY)
Bachelor's Degree, Criminology
SKILLS
ABOUT CHANELLE N. GALLMAN
Senior Director with extensive experience overseeing multi-site programs within supportive housing and social services. Proven track record of driving operational excellence, strengthening compliance, and implementing structured systems that improve program performance and service delivery outcomes.Skilled in leading high-performing teams, I provide direct oversight to program and site leadership—ensuring accountability, regulatory adherence, and alignment with organizational standards. I specialize in streamlining workflows across intake, housing applications, data tracking, and client services to increase efficiency and impact across large portfolios.Known for my ability to identify gaps and implement strategic solutions, I work closely with internal teams and external stakeholders to enhance program utilization, maintain compliance with governing agencies, and support sustainable growth.My leadership approach balances firm accountability with collaborative problem-solving, fostering environments where staff are supported, expectations are clear, and clients receive the highest standard of care.
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