Chanel Harvey
Learning & Development Strategist | Dynamic Facilitator
- Role
- Senior Trainer at Toast
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Chanel Harvey
I turn boring trainings into fun, engaging sessions that stick—and aim to give every learner the best training they’ve ever attended!Across SaaS, mortgage, and healthcare, I simplify complex workflows, drive adoption, and boost confidence.Energy is my secret sauce. I bring it to every session, whether live, virtual, or on-demand. I thrive on collaboration, partnering with Product, Customer Success, Marketing, Support, and SMEs to close knowledge gaps and create learning that sticks.For me, training is an opportunity to inspire, energize, and empower people to do their best work. I strive to make my training the best part of someone’s day—fun, energizing, and packed with takeaways they’ll actually use. Learning should never be boring
Experience
Senior Trainer
Oct 2025 — Present
Education
North Carolina Agricultural and Technical State University
Marketing
2006 — 2010
Skills
- Call Centers
- Loan Origination
- Consumer Lending
- Loan Servicing
- Banking
- Risk Management
- Customer Service
- Microsoft Excel
- Credit Analysis
- Retail Banking
- Loss Mitigation
- Loan Modifications
- Financial Analysis
- Credit
- Training
- Microsoft Office
- Financial Institutions
- Car Loans
- Loans
- Unsecured Loans
- Residential Mortgages
- Credit Cards
- Data Analysis
- Mortgage Servicing
- Collections
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