Chanel S.
Ecommerce & Merchandising Professional | Site Strategy | Content Optimization | Digital Marketing
- Role
- Ecommerce Analyst at Tractor Supply Company
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Chanel S.
Freelance Content & Merchandising Specialist with 8+ years of experience supporting…
Experience
Ecommerce Analyst
Sep 2025 — Present · Nashville, TN, US
Manage online Q&A platforms, delivering timely, accurate responses to enhance the customerexperience. Monitor and optimize product reviews and ratings to build product credibility and boostconversion. Support on-site search by identifying and resolving gaps, ensuring easy product discovery. Balance multiple operational eCommerce tasks with accuracy and efficiency. Collaborate cross-functionally with Customer Service and eCommerce teams to maintainconsistent brand voice. Ensure all communications meet professional written and verbal standards. Proactively identify opportunities to improve online customer support processes.
Skills
- Store Operations
- Customer Service
- Customer Satisfaction
- Window Displays
- Marketing
- Marketing Strategy
- Digital Marketing
- Retail Sales
- Apparel
- Retail
- Advertising
- Small Business Marketing
- Product Knowledge
- Content Marketing
- Merchandise Planning
- Project Management
- Inventory Management
- Inventory Control
- Strategic Planning
- Social Media Marketing
- Microsoft Excel
- Powerpoint
- Operations Management
- Fashion
- Teamwork
- Loss Prevention
- Customer Experience
- Management
- Team Building
- Trend Analysis
- Web Analytics
- E-Commerce
- Microsoft Word
- Online Marketing
- Search Engine Optimization (SEO)
- Google Analytics
- Social Media
- Visual Merchandising
- Employee Training
- Microsoft Office
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