Chandra Shekhar Kurupati

WORK HISTORY

EDUCATION

SKILLS

ABOUT CHANDRA SHEKHAR KURUPATI

Having 23 plus years of experience in studying user requirements, analysis, design, development, quality assurance, implementation, client support, Health Care services and maintenance. This includes specialization in the areas of Microsoft Client-Server technologies, Internet/Intranet technologies, telecom domain, mobile technologies, billing, accounting and health care applications.• Self-starter with the ability to analyze business operations and recommend strategies to improve performance, maintain professionalism at all times and use discretion when handling confidential data. Competent \"people person\" with good communication skills in English, a master diploma in computer applications and good knowledge of HR practices. Good exposure to Cryptography concepts and Multilingual – Know English, Telugu and Hindi. You can expect nothing less than world-class support with good communication, understanding and response on client requirements.* Pride myself in providing clients with the best support.• Expertise in implementing products with process oriented approach, keen in learning new external entities attached to the product with proper documentation and at the same time drafting proper email to the client(s). In addition to this possess good leadership qualities, good communication, analytical and interpersonal skills• Currently involved in client services and project management as Manager, Technical Support - o Overseeing the teams & client services for the teams processing health care carrier’s insurance transactions in form of prelims, enrollment forms, inbound / outbound feeds, case setup, claims processing, maintaining eligibility, correspondence, dashboard updates, monitoring of schedules & Quality Assurance for SHPS client in the area of COBRA processing, COBRA TechOps, SAMS TechOps, SAMS Processing, Large market Eligibility & Enrollment, BEN-NET & Production Support services. SHPS, USASpecialties: This includes specialization in the areas of Microsoft Client-Server technologies, Internet/Intranet technologies, telecom domain, mobile technologies, billing, accounting and health care applications. Expertise in implementing products with process oriented approach, keen in learning new external entities attached to the product with proper documentation and at the same time drafting proper email to the client(s).