Chandrima Chatterjee

Training Manager

Role: Training Manager at Globiva
Location: Kolkata, WB, IN
LinkedIn followers: 500 followers

About Chandrima Chatterjee

Dynamic training and management professional with over 7 years of experience leading teams, streamlining training processes, and enhancing customer experiences. Proven ability to mentor teams, analyze performance data, and drive operational excellence in fast-paced environments. Skilled in process mapping, quality assurance, and creating impactful training solutions.

Experience

Training Manager
Globiva
Mar 2026 — Present · Kolkata, IN

Education

Patha Bhavan
pg diploma, Arts, Entertainment, and Media Management
2001 — 2011

Contact information

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Work email
•••••@globiva.com
Personal email
•••••@•••••.com
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Current company

Globiva

Outsourcing and Offshoring Consulting · 3.6K employees · Founded 2017 · Gurgaon, Haryana, India

Globiva is India’s most promising & fastest growing Business Process Management (BPM) company. We are focused on delivering awesome customer experiences for our clients. We commenced operations in early 2018 and since then, have grown to employees servicing 40+ customers from 4 delivery centers in Gurgaon, Bangalore & Kolkata. All of this is an outcome of the fundamentals on which this company was built - Employee First, Value Delivery & Customer Focus. These guiding principles allow us to continue being flexible, agile and quick to respond to clients’ shifting needs. Our solutions include: Customer Interaction: Whether clients are looking for service, sales support or retention, our experienced support experts provide them with consistently robust services that delivers some of the highest CSAT and NPS scores in the industry. We hire and manage experienced staff to keep clients focused on scaling and expanding their business while we manage what goes on in the contact center. Content Curation: Globiva has deep knowledge and experience in curating and moderating content specifically for ecommerce and online tech organizations. We make sure that the tone and quality of content meets the brand’s standards & guidelines. Finance & Accounting: Globiva brings in a unique amalgamation of Finance & Accounts (F&A) BPO services delivery capability and ability to drive in optimal automation across complete F&A value chain. We offer comprehensive support ranging from transactional processes to advanced areas such as FP & A. We have partnerships to address typical F&A challenges with bolt-on tools and Robotics Process Automation (RPA). To learn more, visit

globiva.com

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About Chandrima Chatterjee

Experience

Training Manager

Education

Patha Bhavan

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