Chandria Scott
Learning & Development Strategist | User Experience-Focused Trainer | Driving Software Adoption
- Role
- Training Specialist at eSimplicity
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Chandria Scott
Learning and Development strategist with 15+ years of experience leading technology…
Experience
Training Specialist
Dec 2022 — Present
I lead training strategy and user adoption efforts to support the Centers for Medicare & Medicaid Services (CMS) in its digital transformation initiatives.My work focuses on building learning solutions that reduce friction and improve the user experience across complex systems. I consult with internal and external teams to ensure training aligns with platform goals and user needs.•Shape training strategy for enterprise software transitions, including Databricks implementation•Translate technical updates into effective user education and onboarding materials•Provide consultative support to internal and client stakeholders on training development•Analyze platform usage trends and adoption blockers to inform continuous improvement•Align training programs with CMS goals for modernization, usability, and long-term adoption
Education
Texas A&M University-Texarkana
Organizational Leadership
Texas A&M University-Texarkana
Master of Science - MS
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