Chandrela Das

About Chandrela Das

Project Manager -Lead a team of 20-50 members -Ensures gaps are identified in existing design, new/changed business processes are verified, and sign-offs are obtained-Coordinates cutover activities and Create optimal solutions for the security function, working closely with business leaders and process teams-Work with member firms and end users to resolve incidents by developing workarounds, submitting defects and change requests-Verify training plans are established Escalate plan slippage and/or resource constraints to PMO leadership-Lead Technical Team meetings and monitors progress of development and acted as a mentor for KPIs and metrics within assigned subject area-Route incident tickets as per service level agreements for corrective actions-Manage system enhancement projects to support the new business requirements-Develop documentation to facilitate on-going support-Review systems and processes to reduce the total cost of ownership-Create and deliver training materials as needed to foster a more effective use of SAP systems by the user community-Prepare reporting to communicate the status of issue resolution to Information Technology and Business management and to identify trends for opportunities to improve the stability of the system-Involved in user training and problem resolution-Partner with business counterparts in the Customer Service area to enable industry best practices and SAP best practices-Work on process flow documents, solution architecture documents, as needed-Work with users to create new business cases and complete deployment activities for all changes affecting assigned user base-Designing, building, testing UAT, deploying and supporting SAP and non-SAP systems and solutions according to specifications and schedules while meeting quality requirements-Setup Test Center of Excellence for the Customer with all types of testing functional and technical-Perform problem root cause analysis to implement solutions that prevent problem reoccurrence-Coordinate business users with SAP support activities carried out for events including scheduled maintenance downtime, system upgrades, software installations, job schedulingChairs weekly sessions with Super Users/Local Process Owners reviewing status of all SAP IT activities for their primary module areas like SAP PLM,SAP (SD,PP,MM)Projects, Enhancements-Incident tracking as well as major milestones and expected deliverables i.e, template release testing, minor release activities-Perform problem root cause analysis to implement solutions that prevent problems

Experience

1. Manager

   PwC India

   May 2024 — Present · Bengaluru, IN

   In the space of New Energy Acquired Portfolio Company IT onboarding, Digital Transformation, Cloud, Infrastructure, IT services, Networking, Support and Processes onboarding.

Education

• Amity University

  M.Tech, Embedded systems technology

  2012 — 2014

• Kendriya Vidyalaya Ballygunge (CBSE Board)

  XII, Mathematics,Biology,English,Physics and Chemistry

  2005 — 2007

• Indian Society for Training and Development

  Post Graduate Diploma in Training and Development, Training and Development

  2016 — 2017

• Rungta College of Engineering & Technology Kohka-Kurud Bhilai

  B.E, Electrical Engineering

  2008 — 2012

Skills

• C
• Power Distribution
• Simulink
• C++
• Automation
• Engineering
• Scada
• Verilog
• Pspice
• Microcontrollers
• Vhdl
• Electricians
• Matlab
• Pcb Design
• Plc
• Electronics
• Microsoft Office
• Embedded Systems
• Testing
• Power Electronics
• Electrical Engineering
• Power Systems