Chandra Shekhar B.
CSM | CSPO | Salesforce Sales/Service & Revenue cloud SME | Data Migration/ETL | Project Management & Driving Quality, Innovation & Seamless Delivery
- Role
- Manager at Deloitte
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Chandra Shekhar B.
I am a Project Manager with 13 years of experience delivering enterprise-scale Salesforce solutions across Sales Cloud, Service Cloud, and Revenue Cloud.My core strength lies in leading Quote-to-Cash and Revenue Cloud programs, including CPQ, pricing, contracting, and Zuora billing integrations, while ensuring strong PMO governance, stakeholder alignment, and delivery excellence. I bring a unique blend of project management, functional SME ownership, and quality assurance leadership, enabling me to bridge business and technology seamlessly.I have managed global delivery teams, worked with senior leadership, and successfully delivered CRM transformations across multiple regions. Currently based in India, I am actively exploring international opportunities and am fully open to relocation across Australia, UK, Europe, Canada, and the Middle East.
Experience
Manager
May 2023 — Present · IN
Salesforce Project Manager / Delivery ManagerLed end-to-end Salesforce implementations across Sales Cloud, Service Cloud, and Revenue Cloud, managing cross-functional teams of 15–30 members across global locations.Owned delivery of Quote-to-Cash programs including CPQ configuration, pricing, contracting, and Zuora billing integrations, ensuring on-time and on-budget execution.Acted as functional SME for Salesforce Revenue Cloud, translating complex business requirements into scalable CPQ and billing solutions aligned with enterprise revenue models.Partnered with business, finance, and engineering stakeholders to streamline revenue operations, reduce billing cycle time, and improve data accuracy.Established PMO governance, sprint planning, risk management, and QA strategy using JIRA and Zephyr, improving delivery predictability and release quality.Combined testing leadership (manual & automation) with project management to ensure defect-free Salesforce releases across multiple environments.
Education
Kakatiya University
Bachelor of Science - BS, Computer Science
2003 — 2006
Acharya Institute Of Technology
Master of Computer Applications (M.C.A.), Computer Science
2006 — 2009
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