Chandrashekar Seivur
Manager- Business Strategy @Tata Elxsi
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WORK HISTORY
Manager- Business Strategy @Tata Elxsi
Bengaluru, IN
Help global clients reimagine customer experience and unlock new growth opportunities.Business Development: Work with sales teams to execute go-to-market strategies for CX, Service Design, and Digital Transformation business lines across Automotive, New Mobility, Media, Telecom & Energy sectors.Growth & Pre-Sales: Support pre-sales efforts through RFP responses, proposal creation, and client pitches, contributing to business expansion and strategic account growth.CX & Digital Transformation: Partner with CxOs and senior stakeholders to define experience-led transformation roadmaps that align business goals with user needs.Experience Design: Lead multidisciplinary teams to design end-to-end service ecosystems — from journey mapping and service blueprints to prototyping and implementation support. Partner with clients to conceptualize and prototype digital products and platforms that drive engagement, loyalty, and operational excellence.Thought Leadership: Represent Tata Elxsi at industry forums, author thought pieces, and collaborate with design leaders to advance the practice of experience-led business transformation.
EDUCATION
SYMBIOSIS INTERNATIONAL UNIVERSITY
Bachelor’s Degree
Domus Academy
Master’s Degree
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA
SKILLS
ABOUT CHANDRASHEKAR SEIVUR
I specialize in shaping Customer Experience & Innovation (CX & I) strategies, building end-to-end service ecosystems, and crafting intuitive, high-impact digital products that connect business value with human needs.Key StrengthsCX & I Strategy – Identify and define experience models that drive digital transformation. By combining data, research, and behavioral insights, I help businesses evolve their customer interactions and make bold, evidence-based decisions.Service Design – Craft holistic service experiences using design thinking principles — from concept to realization. My approach focuses on aligning people, processes, and systems to deliver outcomes that create lasting customer and business value.UX Design – Design the architecture of experiences that enable users to achieve their goals seamlessly. Through deep user empathy and research, I translate complex problems into elegant, usable, and delightful digital solutions.I’m passionate about collaborating with forward-thinking organizations that see design as a catalyst for transformation — shaping better products, stronger brands, and more connected customer experiences.
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