Chandrashekar Gurram
Service Delivery Manager @ Smith and Nephew
- Role
- Service Delivery Manager at Smith Nephew
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Chandrashekar Gurram
I have been working in the IT industry for over 20 years and I am currently a Senior Manager at Burckhardt Compression, a renowned global manufacturer of reciprocating compressors. My responsibilities include leading global service level management and head hub functions, ensuring the delivery of high-quality and cost-effective IT services to our internal and external customers across different regions and business units. I have a strong expertise in service governance, risk, and compliance, and I have a proven track record of success in IT transformation and P&L management. I have implemented innovative and practical IT process control frameworks, directed various corporate IT initiatives, and developed solutions that meet our stakeholders\' diverse and dynamic needs. My passion lies in creating value, enhancing efficiency, and driving continuous improvement in IT service delivery and management.
Experience
Service Delivery Manager
Mar 2025 — Present · Pune, IN
Education
Osmania University
MCA, Computer science
2000 — 2003
Osmania University
Master's degree, Computer Science
Osmania University
MCA
2000 — 2003
HSC, PUNE BOARD
BCOM, COMMERCE
1997 — 2000
Skills
- IT Strategy
- Service Delivery
- Erp
- Vendor Management
- Agile Methodologies
- Management
- Xml
- Six Sigma
- Team Management
- Oracle
- Simul8
- IT Service Management
- Productivity Improvement
- Sql
- Lean Process Improvement
- Core Java
- Service Delivery Management
- Java Enterprise Edition
- Web Services
- Sdlc
- Solution Architecture
- Software Project Management
- Itil
- Cmmi Level 5
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