Chandrashekar R
Operations Manager
- Role
- Operations Manager at Infosys BPM
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Chandrashekar R
A result-oriented professional with 2 years in US retirement services, 1 year in a product-based software company and 13 years’ experience in the financial services industry- Working as an Operations Manager in the US retirement services industry - Worked as a HR Technology Analyst supporting day to day operations in the APAC region and preparing reports and dashboards at a global level- Worked as a Lead Analyst in Metrics Reporting for 3 years, jointly owned reporting of dashboards for 31 LOBs that provided valuable insights to top business leadership- Transitioned and set up 5 teams as a Team Leader within Investment Servicing and Investment Management sector- Master in Personnel Management (M.P.M) and Bachelor of Commerce (B. Com) specialized in Banking & Finance from University of PuneKey Business Skills- Mapping client’ s requirements and coordinating in developing, implementing and transitioning processes in line with corporate strategy- Creating and implementing business/functional workflows to facilitate structured support in all functional areas of bank- Setting up targets and goals for the team, continuous monitoring and mentoring to ensure success around cost schedule, scope and quality constraints- Overseeing process improvement initiatives through Automation and process realignment- Demonstrated excellence in managing stakeholders in a multi business/cross cultural environment- Highly customer centric with demonstrated ability to coach and build highly engaging and successful teamsFunctional Skills- Areas Managed – Statements & Notices, HR Operations, Dashboards, Operations, Compliance, Electronic Communication Surveillance, Performance Analytics, Client Reporting, RFPs, Consultant Databases, Marketing, Technology Management, Fund Accounting, Reconciliation
Experience
Operations Manager
Aug 2023 — Present · Pune, IN
Education
University of Pune
Master's degree, Personnel Management
University of Pune
Bachelor of Commerce (B.Com.), Banking & Finance
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