Chandrashekar Mudham
Business Analytics | Marketing Strategy Development | MS Management | Tableau & Power BI | Strategic IT Planning & Healthcare Tech Analysis | Financial Analysis | Data Visualization
- Role
- Business Data Analyst at Charles Schwab
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Chandrashekar Mudham
With a foundation in civil engineering and a Master\'s in Business Analytics, my journey at Sumadhura Infracon Pvt. Ltd honed my skills in quality management and visual analytics. My academic pursuits equipped me with proficiency in R programming, enabling me to tackle complex data-driven challenges. As a Quality Control Engineer, my ability to translate technical insights into actionable strategies was pivotal, fostering a commitment to excellence and precision. My certifications from JPMorgan Chase & Co, BCG, and Accenture underscore my dedication to continuous learning and application of best practices in business analytics.
Experience
Business Data Analyst
Oct 2024 — Present
Partner with business stakeholders, product owners, and IT teams to gather requirements and convert them into actionable user stories and data solutions. •Analyze large-scale operational and ServiceNow datasets using SQL to uncover trends, bottlenecks, and root causes impacting SLAs and service performance. •Design and deliver executive-level dashboards in Power BI and Tableau, tracking KPIs such as SLA compliance, MTTR, backlog trends, and operational efficiency. •Perform exploratory data analysis (EDA) to identify recurring incidents, driving data-backed recommendations that reduced repeat issues by 30%. •Automate data extraction, transformation, and reporting workflows using SQL, Power Query, and Power BI, improving reporting turnaround time by 40%. •Translate complex technical metrics into clear business insights, enabling leadership to make informed, data-driven decisions. •Support continuous process improvement initiatives by monitoring performance metrics and recommending optimization strategies. •Ensure data accuracy, consistency, and governance across dashboards and reports used by senior management.
Education
St.Peter's Engineering College
Bachelor of Technology - BTech
2019 — 2022
St. Francis College
Master of Science - MS
2023 — 2025
Nawab Shah Alam Khan College of Engineering and Technology
Diploma
2016 — 2019
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