Chandrashekar K

About Chandrashekar K

Overall 13+ years of experience with 5 years in consulting, client delivery, Implementation experience of business software such as ERP, CRM and experienced in Team Management. Core Competencies - Project Management, Team management & reporting, Continuous Process Improvements & Innovations, Sales operations, Accounts Payable, Inventory Reconciliation, Certification - Post Graduate Diploma in Supply Chain Management from Symbiosis.

Experience

1. Senior Business Consultant

   Juniper Networks

   Jun 2016 — Present · Bangalore Urban, IN

   Experience in Business Problem Assessment, Requirements discovery and documentation• Perform critical analysis on information consolidated from multiple sources, identify and resolve conflicts, and break down high-level information into detailed workable requirements.• Gather user requirements for new reports and enhance existing reports. Interpret needs and design reports to meet end user expectations• Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists• Support new workflow process and assist in implementation new projects and BRD creation.• Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing• Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement• Extend support during external and internal audit by providing required document to auditors • Perform weekly, monthly and quarterly business review, identify gaps and apply actions required• Drive process efficiency by contributing process improvement ideas• Prepare test scripts for ERP enhancement, do check those improvements in test environment and submit findings for implementation in production• Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation.• Partner closely with Implementation and Onboarding Managers on delivery of projects that fall within a larger, strategic program of customer work.• Lead and facilitate RCA sessions to identify and understand the underlying causes of incidents and problems• Define problem management workflows, including clear steps for incident analysis, RCA, solution implementation, and continuous improvement.

Education

• Symbiosis Centre for Distance Learning

  PGDSCM, Logistics, Materials, and Supply Chain Management

• Bangalore University

  Bachelor of Commerce - BCom

Skills

• Bpo
• Training
• Team Management
• Sourcing