Chandraprakash
ServiceNow Developer | ITSM | Integration | Mobile App | Performance Analytics | Virtual Agent | UI Builder | ServiceNow Trainer | YouTuber
- Role
- Senior Analyst at HCLTech
- Location
- Mathura, UP, IN
- LinkedIn followers
- 500 followers
About Chandraprakash
Hands-on experience in ServiceNow development, testing and integration || Understanding…
Experience
Senior Analyst
Dec 2022 — Present · IN
Proficient in ServiceNow catalog item workflow creation, with experience in designing and implementing various modules.• Skilled in utilizing REST APIs to integrate ServiceNow with external systems for seamless data exchange and functionality enhancement.• Profound expertise in Performance Analytics, leveraging data insights to drive informed decision-making and optimize organizational processes.• Proficient in UI Builder, crafting intuitive and user-friendly interfaces tailored to meet diverse business requirements and enhance user experience.• Experienced in developing and customizing mobile applications on the ServiceNow platform, extending accessibility and functionality to users on-the-go.• Proficient in implementing automation solutions within ServiceNow, streamlining workflows and reducing manual effort to improve operational efficiency.• Knowledgeable in deploying and configuring Virtual Agent capabilities in ServiceNow, enhancing user support and driving automation in customer interactions.
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